Our Privacy Assurance
As you can see, protecting your personal information is important to us. In addition to the practices described above, we use a variety of physical, technical and administrative security measures that help to safeguard your information. Our privacy practices continue to apply to your information even if you cease to be a customer.
What Personal Information Do We Have and Where Do We Get It
Information You Provide Us
Some information is required to fill out an application for Services. Examples of personal information we collect from you may include:
Information We Receive from Your Use of Our Services
The Services in which you are participating may include a smartphone application. The information we collect from you or that application may include:
When your device syncs with our Services, we may link device, location, or usage information to any personal information you submit within the application for Services.
How We Use and Share Your Personal Information?
We use the information we collect for the following purposes:
When you allow us to collect your location information, either from your mobile device, the network using your device’s GPS functionality, or directly from you, we use this information to more quickly identify the location of the roadside event you are reporting. We do not transfer your location information to third parties, other than with service providers necessary to help perform our Services. To prevent TTIRS from using your current location, you can disable the GPS functionality on your mobile device or choose not to submit current location when prompted.
When You Agree
When you provide your personal information to TTIRS, in the course of normal business activities, TTIRS may use and share your personal information with persons or organizations within and outside of TTIRS. This would be done only in the manner you agreed to or otherwise permitted. For example, we may do this to:
Cookies allow us to provide you with a more customized service and are used to track and measure web site usage. This information may be used to manage and customize our website’s content, layout, and services in order to improve our site, enhance customer service and provide tailored messages.
You may opt out of accepting cookies by changing the settings on your browser; however, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services or promotions.
Who Should Use Our Website and Mobile Application?
Our website and mobile application are for emergency roadside assistance products and services and are not intended for children; we do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, please contact us directly at ttcustomerapp (at) forensys.com. Once such request has been received, we will delete this information within a reasonable timeframe.
How is Your Information Secured?
To help ensure the security of your personal information that you submit to this site and mobile application (other than via an e-mail message), we use security software to encrypt the information before and during its transmission through the internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction can be completed but at a lower level of security. No method of transmission over the internet, or electronic storage, is completely secure, however. Therefore, we cannot guarantee its absolute security.
You should exercise discretion with respect to exchange of any personal information over the internet. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us. We are not responsible for the security or confidentiality of communications you send to us through the Internet using e-mail messages.
Measures You Can Use to Secure Your Information:
Some steps you can take to maintain the security of your information include:
How Can You Review and Correct Your Personal Information?
You can request to review your personal information contained in our records at any time. If you believe that our information is incomplete or inaccurate, you can request that we correct it. Please note we may not be able to provide information relating to investigations, claims, litigation, and other matters. We will be happy to make corrections whenever possible. We will respond to all such requests within a reasonable timeframe. If you wish to update, delete inaccuracies, or modify your profile information, you may do so at any time by logging into your account.